At Sofia's Replica, Sally, and I work very hard to ensure that each and every item we ship is of the absolute best quality available. Because we are able to oversee the actual production of our Exclusive Replica we ensure that only the very best materials are used and perfect attention to detail is observed. We also ensure that each bag comes with all the correct markings just like the original. If you have any problems with your Replica handbags or are unsatisfied in anyway you may return your bags within 7 days of receipt for a replacement or full refund. Keep in mind, we are always here to help whatever happens. Just email us at sales@sofiasreplica.com we will attend to any matter and work together with you to resolve it.

In order to process and receive a refund or exchange you must:

• Contact us at Sofias Replica Returns before you ship any returned merchandise.
• Return your merchandise within 7 days of receipt at your expense.
• Provide us with a tracking number so we can track online the returned merchandise.
• Please take under consideration that the returned package will be returned to China.

**The customer is responsible for return shipping fees. We provide free shipping to you and do not charge a restocking fee.